Clear Language
Hum apni privacy policy ko Roman Urdu mein likha hai taake aap poori tarah samajh saken. Lamba English wale documents mein confusion nahi hota.
LEGAL REFERENCE
Hamari privacy policy aapka maloomat kaise bachchata hai
388 win par aapka account data, payment ki tafseelaat aur personal maloomat ko hum sab se ziyada faalij rakhtay hain. Ye privacy policy batata hai ke hum aapke...
Account ki surakshaPayment ki mahfooziyatData ka istemal sirf zaroori kaam mein
Hamari privacy policy Pakistan mein kaun sy qanoon ke under hai
388 win jahan local qanoon ijazat deta hai wahan par aapka data rakhte aur sambhaal-te hain. Jab aap JazzCash, Easypaisa, SadaPay ya Raast se paise daaltay ho, aapki payment ki maloomat sirf usey process karne ke liye use hoti hai. Hum aapki personal details kisi teesray ko nahi dete bina aapki ijazat ke. Aapka account password aur verification tokens encrypted hote hain.
Ager aap apna account delete karna chahte ho ya apni information dekh-na chahte ho, to hum support par contact kar sakte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
Rابطہ AUR MADAD
Privacy ke baare mein sawalat ke liye kahan se miliyay
Team online
Live Chat Support
388 win par live chat khol kar privacy se related koi bhi swal pooch sakte ho. Hamara team din bhar available hai aur aapke swal ka jawab der nahi karta.
Email Support
Ager aapko detailed javab chahiye to email kar sakte ho. Hum 24 ghante mein reply karti hain aur puri tafseel de deti hain privacy policy ke baare mein.
Account Settings
Apne account ke settings mein apni personal information dekh sakty ho aur update kar sakte ho. Privacy preferences bhi wahan se manage kar sakty ho.
SECURITY KA MAANZA
Kaise hum aapka data محفوظ rakhte hain
Encryption Technology
Hamara pura platform SSL encryption se protected hai. Aapka account password aur payment ki maloomat encrypted form mein stored hoti...
Payment Gateway Security
JazzCash, Easypaisa, SadaPay aur Raast ke through jo transactions hoti hain woh bank-level security ke under processed hoti hain. Hum...
Verification Process
Pehli baar account bante waqt hum aapki identity verify karte hain. Ye step extra security add karta hai aur fake...
Data Retention Policy
Hum aapka data sirf utni der rakhte hain jitni der zaroori hota hai account operate karne aur legal requirements ke...
Access Control
Aapke personal details sirf authorized staff ko accessible hote hain jo training le chuke ho. Kisi ko bhi bina zaroori...
Audit Trails
Har kaam jo aapke account par hota hai wo log hota hai. Ager kuch suspicious activity ho to hum use...
HAMARA APPROACH KAISA HAI
Humari privacy policy mein kya unique hai
Local Payment Focus
Hum sirf Pakistan ke local payment methods use karte hain — JazzCash, Easypaisa, SadaPay aur Raast. Iska matlab aapka data Pakistan ke qanoon ke under protected hai.
No Third-Party Selling
Hum aapki maloomat kisi third party ko nahi bechte aur na hi unsay share karte hain marketing ya advertisement ke liye.
Simple Opt-Out
Aap apni account settings se easily apni preferences change kar sakte ho aur decide kar sakte ho kya communication chahiye.
Fast Deletion
Ager aap apna account delete karna chahte ho to hum 30 din ke andar aapka sara data securely wipe kar dete hain.
Transparent Updates
Jab bhi hum apni privacy policy mein kuch badle to hum email se aapko notify kar dete hain taake aap aware raho.
Pakistan-First Design
Puri policy Pakistan ke local conditions aur qanoon ko dhyan mein rakh kar banai hai, na ke generic international template.
Aapka privacy how hamara priority hai
Account Ownership
Aapka account sirf aapka hai. Hum kisi ko bhi aapke credentials share nahi karte aur aap apna password kabhi bhi change kar sakte ho.
Withdrawal Privacy
JazzCash, Easypaisa, SadaPay ya Raast par jo paise nikaalte ho un ka record sirf aapke account mein hota hai. Hum bank-level privacy maintain karte hain.
Cookie Control
Hamari website cookies use krti hai but aap apne browser settings se unhe manage kar sakte ho. Ye optional hain aur basic site access mein zaroori nahi.
Communication Choice
Hum sms, email ya in-app notification bhejte hain lekin aap unhe off kar sakte ho. Sirf important account updates hi mandatory hain.
Data Portability
Aap apni account ki sara data request kar sakte ho aur aapko structured format mein de diye jaaye. Ye aapka data hai aur aap use le sakte ho.
Security Breach Notification
Ager kuch incident ho to hum aapko 48 ghante ke andar notify kar dete hain. Transparency aur quick response hamara standard hai.
Privacy policy ke aham sawalat ke jawab
Aapka password hashed form mein database mein store hota hai. Hum original password kabhi nahi dekh sakte aur na hi store karte hain. Iska matlab ager database bhi compromise ho to bhi passwords safe hote hain.
Bilkul nahi. Aapka deposit history aapka private financial data hai. Hum is ko sirf tax authorities ko dete hain jab legal requirement ho aur tab bhi aapko pehle batate hain.
Haan, account deletion ke baad hum 30 din ke andar aapka sara personal data aur account history securely delete kar dete hain. Sirf legal aur tax records ki zaroort par usi information ko store rakh sakte hain.
Ye sab Pakistani payment methods hain aur un ke apne security standards hain. Hum unhe follow karte hain aur aapka transaction data encrypted flows ke through bhejte hain. Inka matlab aapka financial info protected rahta hai end-to-end.
Hum aapka IP address dekh sakte hain jis se general location maloom pad sakti hai lekin aapka exact location track nahi karte. Ye sirf security check aur fraud prevention ke liye use hota hai.
Jab bhi hum kuch important change karte hain, hum aapko email aur account notification se batate hain. Purani policy ko bhi archive mein save rakha jaata hai taake aap dekh saken kya badla.
Live chat ya email support ke through complaint kar sakte ho. Hum 48 ghante mein initial response dete hain aur full investigation ke baad solution provide karte hain.